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Section head
Citi
What
This case study examines how Citi maintains a 97% maternity return rate and helps its working parents. It has combined policies and benefits with in-depth training and support for line managers, mothers and fathers.
The organisation recognised that line managers have a huge impact on a woman’s maternity experience. It set up two half day training sessions specifically for line managers covering pre and post maternity issues which are now run on a quarterly basis. It also runs workshops for women pre, during and post maternity. With free near site childcare the workshops have proven an invaluable way of helping individuals connect with a community of women at the same transition stage. Lastly, Citi has now introduced workshops for New and Expectant Dads, helping them plan for balancing their roles at work and home and providing access to information and support.
Citi Materntity Transitions
Contact: Carolanne Minashi,
Head of Diversity, EMEA
Email: carolanne.minashi@citi.com
- Citi now views maternity as a developmental experience, useful for developing skills applicable to the workplace.
- The company has challenged the myth that finding balance is solely a working mother’s issue.
- The programmes for both mothers and fathers have helped to increase dialogue and support for all.
- The programme has helped line managers to address unconscious bias and
- Create a positive experience of maternity for the leaver, extended team and other stakeholders and clients.


