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Pamela Donald's Story

Pamela has nearly completed her apprenticeship with Openreach a BT Group Business  and will soon be a fully qualified engineer.

I am a 23 year old Openreach apprentice and am on course to complete my apprenticeship to qualify as a BT Engineer  this year.

After working a mundane job in a department store I stumbled upon the apprenticeship opportunity and applied for the job at Openreach. A career as an Engineer had never been on the cards, in fact, I had never even considered it before.

I was in fact looking to gain a place at University, but the apprenticeship offered so much more variety and opportunity for hands on training. Ultimately I didn’t want to be stuck in an office or classroom as this just isn’t me, instead I am now out and about learning a trade. On a typical day I might be installing phone lines or finding faults on the customers’ lines. It is a challenge but every day is so different and I love it.

In my first year of the apprenticeship, I helped launch the Open2all campaign – a new initiative to attract more women to the world of engineering. For this I was asked to speak on attitudes and issues affecting male and female engineers including anything from toilets and job sharing to the recruitment process and flexible working. I really enjoyed being involved with this initiative and spreading the word of being an engineer for Openreach.

The industry itself is still largely male-dominated, but this doesn’t bother me at all, in fact, I hope my story will inspire other young women to go for a job that is not typical for women, if they feel it is something they would enjoy. My friends are often surprised by my career choice but very supportive.

I made the decision to become an engineer because I fancied doing something completely different and I knew that BT was a great company to work for. It has great company values and a tremendous amount of support for its people. I often tell people about my job and in particular, other young women It really is great that every working day is different and I’m absolutely loving it.

 

 

Openreach engineer Pamela
Openreach engineer Pamela

Listen to Pamelas' story narrated by an actress.

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Pamelas' Story (1541kb)

Openreach Engineer Pamela's story